About the Role

The Senior Product Manager is responsible for driving product innovation, strategy, and execution to enhance the Travelstart customer experience. This role involves developing high-impact product roadmaps, optimising business processes, and collaborating across teams to deliver scalable and customer-centric solutions.

Key Responsibilities:

  • Product Strategy & Roadmap Development
    • Define business problems, customer needs, and product vision.
    • Build and manage product roadmaps aligned with business strategy.
    • Identify gaps and inefficiencies in processes and implement improvements.
  • Project Execution & Delivery
    • Partner with engineering, marketing, and business teams to develop and launch products.
    • Secure resources, set priorities, and manage project milestones
    • Ensure trade-offs and prioritisation balance feature quality and business goals.
  • Data-Driven Problem Solving & Decision Making
    • Conduct deep dives on product issues, creating both short- and long-term solutions.
    • Use data analytics and insights to refine product strategies.
    • Communicate findings and results to senior stakeholders.
  • Cross-Functional Collaboration & Innovation
    • Work with other product teams to influence and develop new product offerings
    • Foster a culture of experimentation, innovation, and agile problem-solving.
    • Drive decision-making and optimisation throughout the product lifecycle.

    Qualifications & Experience

    • Bachelor’s Degree (Business, Technology, or related field).
    • Proven experience in managing product strategy and end-to-end delivery.
    • Strong track record of leading large-scale programs or projects.
    • Ability to collaborate with senior stakeholders and cross-functional teams.

    Preferred Skills & Experience:

    • Experience in e-commerce, retail, or startups.
    • Background in operations and business process improvement.
    • Knowledge of SQL or similar database programming (advantageous).

    About the team

    The Product Team at Travelstart is a cross-functional, innovation-driven unit that partners closely with business, technology, and operational teams to create a seamless customer experience. This team is responsible for developing, optimising, and executing key features within the product roadmap to enhance Travelstart’s offerings.